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Frequently asked questions

I'm interested in talking to someone about a product - who should I contact?

You can use the contact form to start the conversation & someone will get in touch.

Is there a free trial?

Broadly speaking no – but our partners or sales team may at times offer these intro offers.  But these are issued on a case by case basis and there’s no blanket free trial.

What happens if I need to cancel or change my subscription?

You may cancel your subscription at any time from within your billing account or by contacting us.  Cancellation of a subscription is inline with our cancellation policy here.

What payment methods do you accept?

We accept all major debit and credit cards.  Payment by transfer can be arranged on annual plans.  Please contact us if you have any questions about pricing.

Does VAT get charged on subscriptions?

Yes – VAT will be charged depending on your business location.  We are currently registered for VAT in the UK only.

What happens if I need to cancel or change my subscription?

You may cancel your subscription at any time from within your billing account or by contacting us.  Cancellation of a subscription is inline with our cancellation policy here.

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