Privacy Policy

Last Updated On 15-Mar-2025

Effective Date 15-Mar-2025

This Privacy Policy describes the policies of Digital Angels Ltd,
71-75 Shelton Street, London WC2H 9JQ, United Kingdom,
email: hello@digital-angels.ltd,
on the collection, use, and disclosure of your information when you use our website
(https://crazyedge.ai) (the “Service”).

By accessing or using the Service, including to complete the scorecard quiz or claim a free audit,
you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
If you do not agree, please do not access or use the Service.

We may update this Privacy Policy at any time. Revisions will be effective 180 days after posting.
Continued use after that time will indicate your acceptance. We recommend reviewing this page regularly.

1. Information We Collect:

   We may collect and process the following personal information:

   1. Name
   2. Email address
   3. Mobile number
   4. Work address
   5. Payment information
   6. Website & business data

2. How We Collect Your Information:

   We collect information when you:

   1. Fill out forms or submit personal information (e.g., the scorecard quiz)
   2. Interact with our website or marketing communications
   3. Provide data voluntarily through any channel
   4. Use third-party integrations such as ScoreApp

3. How We Use Your Information:

   Your information is used for the following purposes:

   1. Marketing and promotional communications via email and SMS
   2. Account setup and user management
   3. Providing access to your audit or scorecard results
   4. Customer feedback collection
   5. Support and administration
   6. Payment processing
   7. Analytics and service improvements
   8. Compliance with legal obligations

   To access the scorecard quiz and free audit, you must consent to receive marketing emails and SMS from us.
   These communications may include tips, updates, product news, and promotional offers.

   Message and data rates may apply for SMS messages. You can unsubscribe from emails via the link in any message,
   and opt out of SMS by replying STOP.

   If we intend to use your information for any other purpose, we will obtain your consent first.

4. How We Share Your Information:

   We may share your data with the following service providers:

   1. Omnisend – email and SMS marketing automation
   2. Zapier – tool integrations and data automation
   3. ScoreApp – quiz platform used for data collection
   4. Analytics and advertising service providers
   5. Payment processors and recovery services
   6. Legal authorities (where required)

   These partners are contractually bound to process your data only for agreed purposes
   and in compliance with applicable laws.

   We may also disclose personal information if required by law, to enforce our terms,
   or in connection with a merger or acquisition.

5. Retention of Your Information:

   We retain your data for 90 days to 2 years after account termination,
   or as long as needed to fulfill the purposes outlined in this policy.
   We may retain certain data longer to meet legal, regulatory, or fraud prevention obligations.

6. Your Rights:

   You have the right to access, correct, or delete your data, restrict or object to processing,
   request a copy (data portability), or withdraw consent.
   To exercise these rights, contact hello@digital-angels.ltd.

   You can opt out of marketing emails via the unsubscribe link, or stop SMS by replying STOP.
   If you withdraw consent, we may not be able to provide certain services (e.g., access to the scorecard audit).

7. Cookies:

   We use cookies and similar technologies to improve your experience and track website usage.
   Learn more in our Cookie Policy.

8. Security:

   We use reasonable measures to protect your data,
   but no system is 100% secure. Use the Service at your own risk.

9. Third Party Links:

   Our site may link to other websites we don’t control.
   We’re not responsible for the privacy policies or practices of third-party websites.

10. Grievance / Data Protection Officer:

    If you have concerns about your data, please contact:
    Annie Dempsey, Data Protection Officer – hello@digital-angels.ltd.